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LEGAL

Terms & Conditions

Last updated: 25 August 2026

1. About these Terms

These Terms & Conditions apply when you use fossandbeyond.is, submit a ride or journey request, or arrange transportation with Foss & Beyond.

Foss & Beyond is operated by Edgar Leonen Tulagan in Reykjavík, Iceland.

By confirming a booking with Foss & Beyond, you agree to the terms applicable to the service that has been arranged.

2. Contact details

3. Booking requests

Submitting a request through the Foss & Beyond website does not automatically create a confirmed booking.

Website submissions are requests for availability and proposed transportation arrangements.

A booking becomes confirmed only after Foss & Beyond communicates directly with you and confirms the requested service.

4. Information you provide

You are responsible for providing information that is reasonably accurate and complete when requesting a journey.

This may include:

  • Your name and contact information
  • Correct pickup and drop-off locations
  • Requested travel date and time
  • Passenger count
  • Flight details where relevant
  • Information about luggage, accessibility requirements or other relevant travel needs

Please contact Foss & Beyond as soon as possible if important information changes after a request or booking has been made.

5. Prices and payment

Where a price applies to a requested service, the price and relevant payment arrangements will be communicated before the booking is confirmed.

Any additional charges resulting from changes requested after confirmation should be agreed before the additional service is provided whenever reasonably possible.

Where required by applicable consumer law, prices communicated to consumers will include applicable mandatory charges.

6. Changes and cancellations

If you need to change or cancel a confirmed booking, please contact Foss & Beyond as soon as possible.

Cancellations made at least 48 hours before the agreed pickup or service time may be eligible for a refund, subject to any payment or booking terms communicated when the service was confirmed.

Cancellations made less than 48 hours before the agreed pickup or service time may be non-refundable.

Rescheduling requests will be handled subject to availability and should be made as early as possible.

Nothing in these Terms is intended to remove or restrict rights that you may have under mandatory consumer law.

7. Pickup times and delays

Foss & Beyond aims to provide transportation according to the time and location agreed for the booking.

Travel in Iceland can be affected by circumstances outside reasonable control, including weather, road conditions, road closures, accidents, flight disruption and other unexpected events.

Where such circumstances affect a journey, Foss & Beyond may contact you to discuss a delay, route adjustment, rescheduling or other reasonable alternative.

8. Airport transfers

For airport pickups, customers should provide accurate flight information where requested.

Flight delays, cancellations, airport disruption and other circumstances outside the control of Foss & Beyond may affect pickup arrangements.

If your flight information changes substantially, please contact Foss & Beyond as soon as reasonably possible.

9. Routes and itineraries

Destination pages and suggested journeys on fossandbeyond.is describe possible routes and experiences.

Unless specifically confirmed otherwise, suggested stops and itineraries are not guaranteed to operate exactly as described.

Routes may need to change because of weather, road conditions, accessibility, safety concerns, timing or other circumstances affecting the journey.

10. Third-party attractions and services

Foss & Beyond may provide transportation to attractions, accommodation, restaurants, airports or services operated by third parties.

Unless expressly agreed otherwise, admission tickets, accommodation, activities and other third-party services are separate from the Foss & Beyond transportation service.

Third-party providers may apply their own terms, opening hours, cancellation policies and admission requirements.

11. Passenger responsibilities

Passengers are expected to behave in a reasonable manner and follow lawful safety instructions provided by the driver.

Please tell Foss & Beyond in advance about circumstances that may materially affect transportation arrangements, including unusually large luggage, mobility requirements or other relevant needs.

Foss & Beyond may refuse or discontinue service where continuing a journey would be unlawful, unsafe or expose passengers, drivers or property to unreasonable risk.

12. Personal belongings

Passengers are responsible for keeping track of their personal belongings during a journey.

If you believe that an item has been left in a vehicle, contact Foss & Beyond as soon as possible and we will make reasonable efforts to assist.

13. Website information

Foss & Beyond aims to keep information on this website accurate and useful.

Routes, photographs, descriptions and other website content are provided for general information and may change without notice.

Availability, prices and specific journey arrangements are determined through direct communication and confirmation.

14. Liability

Foss & Beyond is responsible for providing its services with reasonable care and in accordance with applicable law.

Foss & Beyond is not responsible for loss or disruption caused solely by circumstances outside its reasonable control, except where responsibility cannot lawfully be excluded or limited.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law or restrict mandatory consumer rights.

15. Privacy

Personal information submitted through the website or provided during booking communications is handled according to the Foss & Beyond Privacy Policy .

16. Complaints and disputes

If you have a problem with a service, please contact Foss & Beyond first so that we can try to resolve the matter directly.

Consumers may also have access to applicable consumer complaint procedures and dispute resolution mechanisms in Iceland.

17. Applicable law

These Terms and services arranged through Foss & Beyond are governed by Icelandic law, subject to any mandatory consumer protections that apply.

18. Changes to these Terms

Foss & Beyond may update these Terms when services, booking procedures or legal requirements change.

The current version will be published on this page together with the latest revision date.